On October 19, 2020, the Department of Transformation and Shared Services launched a new, interactive career site, ARCareers, which will replace the current jobs site, ARStateJobs. If you have a profile on this site and are not a current state employee, please go to arcareers.arkansas.gov and click on "Join Our Talent Community" to create a new profile and sign up for job alerts.

For current state employees, please visit MyARCareers, the internal employee website, and create a profile to search all the latest job opportunities.
Back To Search
Job Details
Agency: Arkansas Department of Human Services
Date Posted: 10/24/2019
Posting Expires: None
The Adult Protective Services (APS) Worker is responsible for investigating reports of adult maltreatment involving adults 18 and older in accordance with ACA 12-12-1701 et. seq. This position is governed by state and federal laws and agency/institution policy.
Typical Functions
Investigates complaints called into the Adult Maltreatment Hotline by conducting in-depthinterviews with victim, alleged perpetrator, family members, neighbors, medical personnel, social workers, clergy, emergency medical workers, law enforcement and others regarding reported allegations. Completes research to confirm victim eligibility for public programs and other assistance. Identifies, recommends, negotiates, refers, and secures least restrictive living arrangement for victim. Determines need for protective custody, removes victim from danger, secures home,prepares court affidavit, secures financial information, and testifies at court hearings. Acts as custodian for adult wards of the state, advocates to ensure client rights, preparescourt reports, and testifies at annual review hearingsCompletes comprehensive documentation of investigation results and other case management activities, enters information into APS database, and completes investigations. Assures continuous access to APS by providing on call coverage. Performs other duties as assigned.
Special Job Dimensions
Work after normal hours may be required to staff Adult Maltreatment Hotline.
Knowledge, Abilities, and Skills
Knowledge of the principles and practices of counseling, social work, and casemanagement. Knowledge of state and federal laws, rules, guidelines, and agency policies and programsgoverning adult protective services. Ability to perform case and situational analysis and develop plans for remedial action. Ability to recognize, understand, and facilitate opportunities to connect necessary resourcesto obtain positive/safe outcomes effectively. Ability to successfully interact with diverse individuals and community and legal resourcesto create partnerships and networks. Ability to prepare, present, and review oral and written confidential information and reports.
Minimum Education and/or Experience
The formal education equivalent of a bachelors degree in social work, sociology,psychology or a related field; plus one year of experience in a social service programincluding interviewing, researching and investigating issues or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Certificates, Licenses, Registrations
Agency Specific Information
Special Application Information
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview. Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation.
Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days. As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select “statewide” from this county list.
Applicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelor’s, Master’s, and Doctorate degrees are valid for such Family Service Worker-type positions:
Behavior Science
Child and Family Development
Child Development
Counseling (any field)
Criminal Justice
Education: Early Childhood, Elementary, Middle Level, Secondary, or Special
Family & Consumer Science
Family Development
Family Services
Home Economics
Human Development & Family Studies
Human Services
Rehabilitation Science
Social Welfare
Social Work
Mail your transcript to the following address:
Arkansas Department of Human Services
Attn: Recruitment
P.O. Box 1437, Slot W301
Little Rock, AR 72203
The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.
Job Details
Position No.: CONTINUOUS
Class Code: M045C
Grade: GS06
Salary Range: $36,155.00 - $52,425.00 per year
check required?
Job Type: Full Time
Location Information
Job City:
Job County/Region: Arkansas,Ashley,Baxter,Benton,Boone,Bradley,Calhoun,Carroll,Chicot,Clay,Cleburne,Cleveland,Columbia,Conway,Craighead,Crawford,Crittenden,Cross,Dallas,Desha,Drew,Faulkner,Franklin,Fulton,Garland,Grant,Greene,Hempstead,Hot Spring,Howard,Independence,Izard,Jackson,Jefferson,Johnson,Lafayette,Lawrence,Lee,Lincoln,Little River,Logan,Lonoke,Madison,Marion,Miller,Mississippi,Monroe,Montgomery,Newton,Ouachita,Perry,Phillips,Pike,Poinsett,Pope,Prairie,Pulaski,Randolph,Saline,Scott,Searcy,Sebastian,Sevier,Sharp,St. Francis,Stone,Union,Van Buren,Washington,White,Woodruff,Yell
Contact Information
Contact name: DHS Recruitment
Phone: 501-682-1667
Email: DHS.Recruiting@arkansas.gov
View printable version of this page

Apply for this job