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Job Details
Information Systems Manager
Agency: Department of Higher Education
Office: Little Rock
Section: Research and Analytics
Date Posted: 10/31/2017
Posting Expires: 11/30/2017
Summary
The Information Systems Manager works under general direction and is responsible for planning and directing resources in the development, implementation, and maintenance of the computer and network systems for the state. This position is governed by state and federal laws and agency policy.
Typical Functions
Directs the activities of a professional, technical, and administrative support staff through subordinate supervisors including: interviewing, hiring, terminating, reviewing performance evaluations conducted by subordinates, evaluating the performance of subordinates, and reviewing and approving/disapproving a variety of actions, policies, and procedures recommended by subordinates, preparing short and long range plans, preparing, implementing, and monitoring operational and biennial budgets. Coordinates team operations with other functions within the agency to ensure the development and implementation of operational procedures. Analyzes relevant new or revised laws and executive policies and coordinates with system users to evaluate current automated systems and determines what changes may be necessary to meet user needs and ensures compliance with statutory requirements. Directs the development of new or revised applications with appropriate entities by providing information on desired results, data base components, informational flow, interfaces with other systems, and screen and report formats. Evaluates the capacity and capabilities of the automated administrative system, investigates technological advances and the compatibility, availability, and costs of products, and develops short and long-range plans for the acquisition of computer hardware and software to support current and future statewide operations. Negotiates and develops vendor contracts for recommendation to senior management staff, designates performance standards and deliverables, and monitors adherence to contract specifications. Plans the implementation of diverse, new and/or modified software to ensure compatibility with existing system and testing requirements and recommend and enforce standards and procedures. Establishes schedules and priorities for system development and monitors development stages to ensure the validity of data and reports and adherence to deadlines. Resolves user or information system problems not resolved at a lower level by investigating the source of the problem and initiating corrective action including contacting vendors if appropriate. Attends legislative committee meetings to respond to questions and coordinates with legislative staff on the drafting and reviewing of legislative affecting statewide administrative processes. Implements special projects by assigning work activities, monitoring progress through supervisory personnel, and preparing status reports or making presentations as required. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of state and federal fiscal, procurement, budget, human resources, and payroll laws and processes and administrative practices and procedures. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors. Ability to prepare and present oral and written technical information and reports. Ability to coordinate the development, implementation, and maintenance of information systems. Ability to research, analyze, evaluate data, situations, project outcomes, and resolve problems. Ability to draft legislation, interpret and apply laws, regulations, executive orders, and guidelines.
Minimum Education and/or Experience
The formal education of a bachelor's degree in computer science, mathematics, or a related field; plus eight years of experience in computer support, including three years in a supervisory capacity. ORCompletion of technical training in computer science, data processing, or a related field acquired from a vocational, military or industrial setting, plus eight years of experience in computer support, including three years in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Extensive experience as a systems manager and database administrator, preferably at an Arkansas college or university. Knowledge of the Arkansas Student Information System (SIS) and the data translation and file submission processes. Must have proven experience creating and maintaining SQL scripts and procedures, preferably in MSSQL. Considerable expertise in various object-oriented programming languages required for automation of processes. Experience with Arkansas financial aid programs and related data. Website development and maintenance experience. A wide range of computer and systems knowledge that allows for troubleshooting and quick resolution of technical issues.
Certificates, Licenses, Registrations
Agency Specific Information
This position falls under the Research and Analytics (RA) division which manages the Arkansas Student Information System (SIS) which houses data collected from all Arkansas public and private colleges and universities. The RA team works closely with college and university staff to coordinate data submissions, and extracts data from SIS for reports to the state legislature, the Arkansas Higher Education Coordinating Board, campus administrators, and external agencies.
Job Details
Position No.: 22104459
Class Code: D007C
Grade: IT08
Salary Range: $71,703.60 - $103,970.00 per year
Background
check required?
Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: Sonia Hazelwood
Phone: 5013712054
Email: sonia.hazelwood@adhe.edu
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