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Job Details
Administrative Specialist III
Agency: Arkansas Tobacco Control Board
Office:
Section:
Date Posted: 11/03/2017
Posting Expires: None
Summary
The Administrative Specialist III is responsible for coordinating office activities, researching and preparing special reports, and developing, revising, and recommending administrative policies and procedures as directed by supervisor. This position is governed by state and federal laws and agency policy.
Typical Functions
Researches and analyzes data pertinent to work programs and/or agency/institution goals and objectives and prepares reports explaining findings and recommendations. Assists in developing or revising policies, procedures, and directives based on research findings; submits to supervisor for approval. Compiles financial information used by supervisor to formulate budget proposals and monitors expenditures to ensure optimum operating efficiency. Reviews and answers or prepares correspondence relating to agency/institution programs. Interprets agency administrative directives, policies, and procedures to ensure consistent application. Provides information, assistance, and clarifications to interested parties concerning agency/institution programs, policies, and procedures. Assists supervisor by maintaining leave records, appointment calendar, and prioritizing incoming correspondence. May supervise a small to medium-sized administrative support staff and evaluate the work performance of incumbents. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of the principles and practices of mathematics and statistics. Knowledge of research and analysis techniques and methods. Knowledge of work-related subject area. Knowledge of computers and software applications. Ability to prepare, present, and review oral and written information and reports. Ability to research and analyze related work program information. Ability to develop, recommend, interpret, and apply policies and procedures. Ability to analyze financial records and prepare reports. Ability to plan, organize, and direct the work of others.
Minimum Education and/or Experience
The formal education equivalent of a high school diploma; plus one year of specialized training in business management, business education, or a related field; plus four years of experience in a specialized or a related field applicable to work performed. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
The Administrative Specialist III is the primary point of contact for visitors and permit holders for Arkansas Tobacco Control. The successful candidate will serve visitors by greeting, welcoming, and directing them appropriately; notifying agency personnel of visitor arrival; help maintain office security and accept and process applications for permit and payments to the agency.

Typical Duties:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring reception area; notifying staff of potential issues.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Accepts payments to the agency and processes them accordingly
Reviews and accepts applications for Tobacco Sales permits and processes them accordingly
Enters data and assists other personnel in maintaining agency database
Maintains and directs agency mail services

Agency Preferred Skills and Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, willingness to learn and improve, & ability to work with others to complete job.
Certificates, Licenses, Registrations
Agency Specific Information
The Administrative Specialist III is the primary point of contact for visitors and permit holders for Arkansas Tobacco Control. The successful candidate will serve visitors by greeting, welcoming, and directing them appropriately; notifying agency personnel of visitor arrival; help maintain office security and accept and process applications for permit and payments to the agency.

Typical Duties:
•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
•Directs visitors by maintaining employee and department directories; giving instructions.
•Maintains security by following procedures; monitoring reception area; notifying staff of potential issues.
•Maintains safe and clean reception area by complying with procedures, rules, and regulations.
•Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
•Contributes to team effort by accomplishing related results as needed.
•Accepts payments to the agency and processes them accordingly
•Reviews and accepts applications for Tobacco Sales permits and processes them accordingly
•Enters data and assists other personnel in maintaining agency database
•Maintains and directs agency mail services

Agency Preferred Skills and Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, willingness to learn and improve, & ability to work with others to complete job.
Job Details
Position No.: 22095611
Class Code: C056C
Grade: GS04
Salary Range: $29,046.00 - $42,117.00 per year
Background
check required?
Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region:
Contact Information
Contact name: Chanda Mallory
Phone: 501-682-9756
Email: chanda.mallory@arkansas.gov
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