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Job Details
Mail Services Specialist
Agency: Department of Finance & Administration
Office: Operations & Administration / General Services
Section: Bulk Mail
Date Posted: 11/18/2019
Posting Expires: 11/22/2019
The Mail Services Specialist is responsible for receipt and distribution of incoming and outgoing mail for processing. This position is governed by state and federal laws and agency policy.
Typical Functions
Receives and distributes incoming mail and packages. Picks up interoffice mail for transfer and delivers to designated sections. Signs for insured, certified, and express or other mail requiring signature. Receives and prepares outgoing mail or packages; packs books or other packages, weighs and affixes postage according to postal rules and delivers mail for pick-up. Transports mail requiring special handling, such as insured packages, certified, registered mail, bulk mail and other to the post office. Operates postage meter, weighs packages, and assigns postage. Sell stamps to customers and balances cash drawer and stamp inventory for daily sales. Follows proper opening and closing procedures for the mail room and maintains and organizes records. Coordinates repair of any postal equipment as needed. Greets customers and provides assistance or directs them to appropriate party, program, or agency. Screens incoming calls, directs calls, and takes and transmits messages. Performs tasks using standard operating equipment and computer programs to prepare forms, correspondence, reports, and other documents. Maintains monthly spreadsheets detailing postage expenditures for the department and enters cost center codes into computerized accounting system. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of mail handling rules and regulations. Knowledge of computers and record keeping principles. Ability to post and sort mail and operate postage equipment. Ability to maintain postage records and prepare reports of activity. Ability to provide supervision and monitor the work of others.
Minimum Education and/or Experience
The formal education equivalent of a high school diploma; plus two years of experience in mail services operations or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Certificates, Licenses, Registrations
Agency Specific Information
***Weekends and Evenings***

Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application.

Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official, at time of interview to be considered for Veteran Preference.

DFA is an Equal Opportunity Employer; we will make any reasonable accommodations necessary to ensure equal employment opportunities.

A criminal background check is required for all DFA positions; an FBI background check may be required.
Job Details
Position No.: 2210-7966
Class Code: C084C
Grade: GS02
Salary Range: $23,335.00 - $33,836.00 per year
check required?
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: DFA HR Office
Phone: (501) 371-6037
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