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Job Details
INFORMATION SYSTEMS BUSINESS ANALYST
Agency: Arkansas Department of Human Services
Office:
Section:
Date Posted: 07/31/2020
Posting Expires: 08/06/2020
Summary
The Information Systems Business Analyst is responsible for monitoring agency/institution automated computer systems and coordinating the development and implementation of new or revised applications with users and data processing providers. This position is governed by state and federal laws and agency policy.
Typical Functions
Supervises professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Provides training on terminal usage and procedures to users, notifies users of production problems and changes, and generates special reports as required. Maintains and monitors data processing operations by scheduling jobs, keying transactions, validating system output, and recommending changes. Provides technical assistance to users and vendors on hardware and software problems and evaluates and recommends new software and hardware. Assists data processing staff and users by explaining file access and utilization, programming, and problem resolution. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of supervisory practices and procedures. Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of data processing principles and objectives. Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel. Ability to understand relevant detail from oral information and make formal presentations and explain technical terms and information. Ability to analyze computer system problems or errors and devise corrective measures. Ability to plan, organize, and oversee the work of subordinates.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in computer science, mathematics or a related field; plus four years of experience in data processing or computer operations, including one year in a leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
5 years experience in the State budgeting process.
Experience in Cost Allocation
Experience in Grants and Funds
Experience in Reconciliations
Experience in AASIS
Certificates, Licenses, Registrations
Agency Specific Information
Division Name
Office of the Chief Financial Officer

Hiring Official
Carla Haugen

Special Work Condition
May occasionally work more than 40 hours per week.

Special Application Information
GENERAL INFORMATION:
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview. Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation.
CONTINUOUSLY ADVERTISED POSITIONS:
Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days. As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select “statewide” from this county list.
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FOR ALL FAMILY SERVICE WORKER POSITIONS ONLY:
**EXPERIENCE CANNOT BE SUBSTITUTED FOR THIS JOB TITLE**
Applicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelor’s, Master’s, and Doctorate degrees are valid for such Family Service Worker-type positions:
Behavior Science
Child and Family Development
Child Development
Counseling (any field)
Criminal Justice
Education: Early Childhood, Elementary, Middle Level, Secondary, or Special
Family & Consumer Science
Family Development
Family Services
Home Economics
Human Development & Family Studies
Human Services
Psychology
Rehabilitation Science
Social Welfare
Sociology
Social Work
Mail your transcript to the following address:
Arkansas Department of Human Services
Attn: Recruitment
P.O. Box 1437, Slot W301
Little Rock, AR 72203
The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.
Job Details
Position No.: 22109098
Class Code: D047C
Grade: IT05
Salary Range: $51,761.50 - $75,054.00 per year
Background
check required?
Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: DHS Recruitment
Phone: 501-682-1667
Email: DHS.Recruiting@arkansas.gov
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