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STUDENT APPLICATIONS SPECIALIST
Agency: Department of Education
Office: Arkansas Public School Computer Network
Section: Research and Technology
Date Posted: 12/07/2017
Posting Expires: 12/13/2017
Summary
The Student Applications Specialist is responsible for reviewing and evaluating applications of admission to the universities, colleges and/or schools. This position is governed by state and federal laws and agency policy.
Typical Functions
Receives applications for admission to the universities, colleges, and schools and examines documentation submitted for completeness and accuracy. Establishes an appropriate file and folder for each applicant and confers with perspective students regarding admission procedures, fees, academic advisors, and degree requirements. Answers inquiries into admission criteria and offers direction and referral to other university staff members for additional information as desired. Evaluates applications, academic transcripts, and test scores relating to official requests for admission to the university. Analyzes previous academic coursework, computes grade point averages, and compares all submitted documents with institution standards to determine eligibility for admission. Prepares correspondence and notifies applicants, to advise them of the eligibility status or remedial action necessary to qualify for admission. Communicates with other educational institutions, to obtain copies of transcripts and other pertinent information to facilitate application process. Updates manual and computerized applicant files as requested admission information is received and verified. Initiates the mailing of appropriate form letters for generally routine matters involved in the application review process. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of university admission policies and procedures. Knowledge of school and college admission standards and requirements. Knowledge of office procedures and office machines. Ability to analyze official transcripts and evaluate criteria for accepted admission. Ability to communicate orally and in writing. Ability to operate computerized equipment to facilitate admission review and files.
Minimum Education and/or Experience
The formal education equivalent of a bachelor’s degree in business administration, general business, office administration or a related field; plus one year of experience in admissions, scholastic document examination or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
DUTIES:
This position will provide level two help desk support and technical assistance to school district users for the online APSCN automated student management system; review open trouble tickets using an automated call management system and research problem for resolution; enter accurate steps taken into data system; report bugs in software; assist as needed with testing software updates; perform other duties as assigned; customer service background is required.

SPECIAL REQUIREMENTS:
Applicant must possess a general knowledge of the public school system student management – registration, scheduling, report cards, etc.; knowledge of automated computer systems and possess good verbal and written communication skills.
Certificates, Licenses, Registrations
Agency Specific Information
Only completed applications with work history will be accepted. The work history section of the application must be completed. We do not accept resumes in lieu of completing this section.
Job Details
Position No.: 2208-2711
Class Code: C020C
Grade: GS06
Salary Range: $36,155.00 - $52,425.00 per year
Background
check required?
No
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region:
Contact Information
Contact name: ADE Human Resources Office
Phone: 501-682-2744
Email: Vannessa.Chambers@arkansas.gov
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