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Job Details
Administrative Specialist III
Agency: Department of Higher Education
Office:
Section:
Date Posted: 12/05/2017
Posting Expires: 12/22/2017
Summary
The Administrative Specialist III is responsible for coordinating office activities, researching and preparing special reports, and developing, revising, and recommending administrative policies and procedures as directed by supervisor. This position is governed by state and federal laws and agency policy.
Typical Functions
Researches and analyzes data pertinent to work programs and/or agency/institution goals and objectives and prepares reports explaining findings and recommendations. Assists in developing or revising policies, procedures, and directives based on research findings; submits to supervisor for approval. Compiles financial information used by supervisor to formulate budget proposals and monitors expenditures to ensure optimum operating efficiency. Reviews and answers or prepares correspondence relating to agency/institution programs. Interprets agency administrative directives, policies, and procedures to ensure consistent application. Provides information, assistance, and clarifications to interested parties concerning agency/institution programs, policies, and procedures. Assists supervisor by maintaining leave records, appointment calendar, and prioritizing incoming correspondence. May supervise a small to medium-sized administrative support staff and evaluate the work performance of incumbents. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of the principles and practices of mathematics and statistics. Knowledge of research and analysis techniques and methods. Knowledge of work-related subject area. Knowledge of computers and software applications. Ability to prepare, present, and review oral and written information and reports. Ability to research and analyze related work program information. Ability to develop, recommend, interpret, and apply policies and procedures. Ability to analyze financial records and prepare reports. Ability to plan, organize, and direct the work of others.
Minimum Education and/or Experience
The formal education equivalent of a high school diploma; plus one year of specialized training in business management, business education, or a related field; plus four years of experience in a specialized or a related field applicable to work performed. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Preferred qualifications include proven work experience as a Receptionist, Front Office Representative or similar role; proficiency in Microsoft Office Suite; professional attitude and appearance; solid written and verbal communication skills; ability to be resourceful and proactive when issues arise; multitasking and time-management skills, with the ability to prioritize tasks; and
customer service attitude.
Certificates, Licenses, Registrations
Agency Specific Information
This position will serve as the receptionist for the agency. Job duties include receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately; answering, screening and forwarding incoming phone calls; provide basic and accurate information in-person and via phone/email; perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Job Details
Position No.: 22095717
Class Code: C056C
Grade: GS04
Salary Range: $29,046.00 - $42,117.00 per year
Background
check required?
Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: Tara Smith
Phone: 5013712026
Email: tara.smith@adhe.edu
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