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Job Details
DWS Workforce Specialist
Agency: Department of Workforce Services
Office: Pandemic Unemployment Assistance
Section: Pandemic Unemployment Assistance
Date Posted: 07/02/2020
Posting Expires: None
Summary
The Department of Workforce Services (DWS) Workforce Specialist is responsible forcareer orientation and planning, assessment, and enrollment of clients seeking eligibility forDWS programs and related services. This position is governed by state and federal lawsand agency policy.
Typical Functions
Interviews clients to determine eligibility for DWS programs and services by reviewingclients forms, asking questions concerning clients work history, and providing informationon programs and services. Enrolls clients in DWS programs after reviewing clients profile information and comparingprofile to criteria for program eligibility to determine eligibility. Contacts employers/clients by telephone or correspondence to discuss job orders, potentialjob applicants, and issues concerning clients eligibility for benefits or program services. Performs job placement activities by researching files and selecting position openingscompatible with clients employment profile, schedules interviews for clients, and informsclients of date, time, and location of interview. Administers aptitude and job skills assessments to job applicants by monitoringassessments, scoring and recording results and scheduling assessments. Accesses computer terminal to enter, check, and retrieve information concerning clientsinformation. Counsels clients by explaining program eligibility, program benefits, and employmentopportunities. Completes forms, reports, and records associated with DWS programs. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of workforce development principles and practices. Knowledge of interviewing techniques. Knowledge of skills assessment techniques. Ability to gather information and determine eligibility for programs or services. Ability to communicate information orally and in writing. Ability to locate and research information. Skill in operating computer equipment.
Minimum Education and/or Experience
The formal education equivalent of a bachelors degree in social services, general business,
social sciences, business administration, public administration or a related field.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PARTOF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS,UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Certificates, Licenses, Registrations
Agency Specific Information
This is a temporary position that will end on December 26, 2020.
This position will be housed in a call center in Little Rock. Hours and days may very. Overtime may be required
Weekends and holidays will be required.

All applicants must be able to pass a background check.ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED. The work history section of the application must be completed. We do not accept resumes in lieu of completing this section. If the position requires a Bachelor's Degree, an official transcript must be submitted at the time of interview. If you are claiming Veteran's Preference, a copy of the DD214 must be submitted at the time of interview.
Job Details
Position No.: 22093473
Class Code: G217C
Grade: GS06
Salary Range: $36,155.00 - $52,425.00 per year
Background
check required?
Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: ADWSHuman Resources
Phone: 501-682-3716
Email: ADWSHR@arkansas.gov
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