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Job Details
Agency: Arkansas Department of Human Services
Date Posted: 09/13/2017
Posting Expires: 09/24/2017
The Department of Human Services (DHS) Director of Home and Community Based Services is responsible for overseeing all managed care programs within the Division of Aging and Adult Services. This position is governed by state and federal laws and agency policy.
Typical Functions
Directs supervisory level personnel who interview, hire, perform employee evaluations, and provide staff training. Develops, assigns, and coordinates implementation of managed care program policies and procedures. Monitors and evaluates managed care program effectiveness and service delivery to ensure compliance with state and federal regulations. Investigates and resolves problems and complaints related to manage care programs including initiating corrective action and/or disciplinary actions. Researches and develops plans for merging waivers to implement a universal assessment process and data management system in the long term care systems planning process. Oversees senior managerial personnel that create strategic mission objectives, recommends methods for integrating divisional objectives, and then monitors performance for assurance that objectives are met. Recommends organization-wide culture change initiatives to senior managerial personnel in an attempt to support mission objectives and assists with implementation. Researches and interprets state and federal laws and regulations, drafts or reviews and comments on drafts of legislation and policies. Coordinates division activities with other departments within and outside the agency to facilitate the transfer of information and accomplishment of program goals. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of state and federal laws, rules and regulations governing managed careprograms. Knowledge of managed care program policies, procedures and operations. Knowledge of methods used for human resource and organizational management. Ability to generate effective consultations with subordinate supervisory personnel. Ability to develop original system designs that generate culture change strategies. Ability to evaluate service delivery and program effectiveness and compliance and designcorrective measures. Ability to prepare, present and review oral and written information and reports.
Minimum Education and/or Experience
The formal education equivalent of a master’s degree in public administration, health careadministration, business administration, social science or a related field; plus four years ofexperience in human service program organization and administration, including two yearsin a managerial capacity. Additional requirements determined by the agency for recruiting purposes requirereview and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PARTOF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS,UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Minimum of 5 years in DHS County Office Administration, excellent written and oral communication skills, strong leadership and motivational skills, history of successful engagement and partnership with community stakeholders, Knowledge of ANSWER and CURAM eligibility systems, proficient with MS Word, Excel, & Power Point, Knowledge of Medicaid Eligibility Policy with emphasis on Long Term Services and Support.
Certificates, Licenses, Registrations
Agency Specific Information
Division Name
Division of County Operations

Hiring Official
Robert Williams

Special Work Condition
Person selected for this position will serve as the Director of the Medicaid Long Term Services and Support program and be responsible for achieving agency goals for timely, accurate, and courteous service statewide. Position may be housed in Little Rock Central Office or any DHS County Office with available space. Frequent travel required. The starting salary for this position is $69,776.00

Special Application Information
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview. Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation.
Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days. As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select “statewide” from this county list.
Applicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelor’s, Master’s, and Doctorate degrees are valid for such Family Service Worker-type positions:
Behavior Science
Child and Family Development
Child Development
Counseling (any field)
Criminal Justice
Education: Early Childhood, Elementary, Middle Level, Secondary, or Special
Family & Consumer Science
Family Development
Family Services
Home Economics
Human Development & Family Studies
Human Services
Rehabilitation Science
Social Welfare
Social Work
Mail your transcript to the following address:
Arkansas Department of Human Services
Attn: Recruitment
P.O. Box 1437, Slot W301
Little Rock, AR 72203
The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.
Job Details
Position No.: 22111790
Class Code: N168N
Grade: GS12
Salary Range: $69,776.00 - $90,708.00 per year
check required?
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: DHS Recruitment
Phone: 501-682-1001
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