Back To Search
 
Job Details
Software Support Analyst
Agency: Arkansas Department of Health
Office: Vital Statistics
Section: Center for Public Health Practice
Date Posted: 10/10/2019
Posting Expires: 10/23/2019
Summary
The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency policy.
Typical Functions
Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications. Codes, tests, debugs, and documents programs, and implements programs/systems. Participates in evaluating user requests to determine project feasibility and impact on current systems. Writes test scripts, test files, and runs programs to determine if user needs are met. Writes documentation and runs books to assure consistent system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users concerning system usage and development. Researches problems and corrects system errors. Performs other duties as assigned.
Special Job Dimensions
Occasional to frequent twenty-four (24) hour on-call duty required.
Knowledge, Abilities, and Skills
Knowledge of current computer languages and their respective programming techniques. Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product. Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Ability to develop, implement, maintain, and enhance diverse programs. Ability to prepare project plans and program test scripts.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis. ORCompletion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting; plus two years of experience in programming and/or systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Masters degree in Statistics, Mathematics and/or Computer Science.

The ability to develop programs using Statistical Analysis Software (SAS) and/or other statistical software programs.

Some travel, both in and out of state required.
Certificates, Licenses, Registrations
Agency Specific Information
This Position will close at 11:59 pm on the closing date listed.

Hiring Official-H. Al-Mousawi

This office only accepts completed applications, resumes and relevant transcripts to determine minimum qualifications. Applicants should present other documents to the hiring official upon interview, if applicable.

If you are a Veteran, Disable Veteran or a Surviving Spouse of a Deceased Veteran and remains unmarried at the time you are seeking preference and you are a citizen and resident of this state you shall be entitled to employment preference in a position over other applicants after meeting substantially equal qualifications.
Please submit the DD-214 and other official documentation to the address below.

THE ARKANSAS DEPARTMENT OF HEALTH DOES NOT ACCEPT ELECTRONIC MEDIA OF ANY FORM, (CDs, flash drives, memory sticks, tapes, etc.) WITH STATE EMPLOYMENT APPLICATIONS.

All Applicants must submit complete and accurate information and complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. Applicants are encouraged to attach an original written resume to supplement their application or a paper addendum for additional work history section of the application. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.

When submitting your State Application, you may refer to your resume for the Employment History if your resume includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).

Please complete the Work History section of the application, even if you are including a resume. Incomplete applications will NOT be processed.

All ADH applicants must complete a drug screen and background check if applicable. Direct Deposit is required for employment according to Act 1887 of 2005.

Human Resources Office- Recruitment Section
4815 W Markham St., Slot 26
Little Rock, AR 72205-3867
Office Hours: 8:00 a.m. to 4:30 p.m. Monday thru Friday
Fax No. 501-661-2675
Job Details
Position No.: 22106907
Class Code: D052C
Grade: IT05
Salary Range: $51,761.50 - $75,054.00 per year
Background
check required?
Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: Sherry Young
Phone: 501-683-5699
Email: Sherry.Young@arkansas.gov
Options
View printable version of this page

 
Apply for this job